This website is operated by Australian Kitchen Pty Ltd. (ABN: 50637896158) Throughout the site, the terms “we”, “us” and “our” refer to Australian Kitchen

By visiting our site and/or making a purchase from us, you agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation to users who are browsers, vendors, customers, merchants, and/or contributors of content.

Any new features or tools which are added to the current website shall also subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website.

Product and pricing

The product photographs are intended to present accurate information as much as possible. We can’t guarantee the images illustrated on our website reflect the full design or options to that product. Some of the photographs include additional display products/objects, which are only lifestyle props and not to be consisted in the product package unless specified clearly in the what’s included section of the product description.

Prices on our website are GST inclusive and listed in Australian dollars. Price display in other foreign currencies are available if you choose so.

We reserve the right to limit the sales of our products to any person, region or jurisdiction. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or pricing are subject to change at any time without notice.

Review/Comments, Feedback

We value our customer’s review for the products/services we provided and strive to improve our service with your feedback. However, we may monitor, edit or remove the content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property.

Errors, Inaccuracies and Omissions

We strive to provide accurate description of the products as much as possible on our website, however, we could not guarantee that the description is fully accurate.

Occasionally, there may be information containing typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Delivery

We offer free standard shipping with orders over $99 across Australia. International delivery is available upon request.

We offer same Business Day or the next Business Day shipping if orders are placed before 1:00PM.

We use Australia Post or other couriers depending on the property of the product or combined products. The delivery date could be tracked with relevant logistics suppliers. If you need to receive the gifts urgently, please contact us to arrange other options.

Product Returns

We accept product returns for faulty or damaged items when you receive it. For more details, please refer to our return policy.

Gift Vouchers

Gift vouchers are delivered electrically to your nominated email address. We accept no responsibility for sending your purchase voucher to wrong recipient if you provided us wrong email information.

The validity of gift vouchers is 3 years from the date of purchase and expiry date is stated on the voucher.

In case you lose the original voucher, we may resend you the voucher information by email if you could provide us proof of purchase by you.

Third-party Links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

You may link our website without our consent, however, you must not alter any of our website's contents including any intellectual property notices or any pages/comments etc listed on our website.

Personal Information

Your submission of personal information on our website is governed by our privacy policy. Please refer to the privacy policy page for more details.

Intellectual Property Rights

The intellectual property right to all content on this website belongs to us or we have the permission from the copyright owner to use so.

Your access to our website does not entitle you to use those copyrights for any commercial purposes without prior written permission from us.

Any review, comment, feedback or similar which you provide to us through this website will become our property.  We are entitled to use your comments in promoting our website or in any other way without compensation to you for such purpose.

Disclaimer

We have taken all due care and examinations in providing information on our website, however, we can’t warrant, either expressed or implied, without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

We endeavour to build a secure platform for your online shopping experience, ensuring that our website is free of any virus, malware etc., however, we are not liable for any damage to your computer system which might arises in connection with your use of our website or any linked websites.